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+ ‭0330 230 3333‬

info@hearingaids-direct.co.uk
P O BOX 816, BANBURY OX16 6TW

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Monday - Friday 09:00 - 17:00

Saturday and Sunday - CLOSED

‭0330 230 3333‬

customer-support@hearingaids-direct.co.uk

Hook Norton

OX15 5NR

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How does HAD work

hearingaids-direct.co.uk  >  How does HAD work

How to buy your new hearing aids entirely on-line

Purchase your new and refurbished hearing aids completely online with Hearing Aids Direct!

Please browse our range of new hearing aids here or for our stock of refurbished aids visit here.

Advances in technology and connectivity mean you can now buy, programme and adjust your new hearing aids from the comfort and convenience of your own home.

Buying your hearing aids on line:

Founder Zoe talks you through the process. Please watch our short ‘How To’ video below

Reconnect with the world (through better hearing) in 4 easy steps!  

refurbished hearing aids
Select your hearing aid/s

After sending us your audiogram results, it's time to select your hearing aids. With various manufacturers and styles available, the choice can be overwhelming. Our team of experts, including audiologists and knowledgeable associates, can simplify the process for you. Making the right choice is crucial to avoid a negative first experience that might deter you from using hearing aids in the future. Schedule your free consultation with us today. We offer round-the-clock support via phone, email, or virtual video calls. If you opt for custom in-canal hearing aids, we'll assist with arranging your impressions and sending us the molds.

refurbished hearing aids
Order and Pay

Placing your hearing aids in the basket is a breeze; then proceed with our straightforward check-out process. Once your order reaches us, expect a prompt email confirmation and a personalized contact from our team to coordinate your fitting. Your satisfaction is our priority, and we're here to ensure a seamless experience.

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Fitting your hearing aids

Your aids will arrive fully programmed. We have instructional videos on ‘how to fit’ your aids. In a nutshell you need to make sure they have power (battery or charged), turn them on and place them on or in your ear depending on the aid type. If you are unsure, again, please do watch one of the videos, get in touch, or we can arrange for you to see one of our audiologists. From there it should be many years of happy hearing aid wear and the ongoing care of your new and refurbished hearing aids will become of paramount importance. If you are at all unsure about how to go about this then do please get in touch or browse through our selection of videos.

refurbished hearing aids
Minor adjustments from your home with our Audioligists

Where possible we still prefer you to have an in-person hearing test (which we can arrange for you). However, if you already own and wear hearing aids then the audiogram and fitting can both be done remotely either through your existing hearing aids, if they are connectable technology, or via your new set, if not. In the case of replacement or upgraded new hearing aids the audiologist will set your hearing aids at the prescribed audiogram levels. All you need to do is wait for your hearing aids to arrive and then schedule your video call with our wonderful audiologists.

First time hearing aid wearer

We will pre-programme your hearing aids before we send them to you.  As it is your first time wearing hearing aids then this will usually be set at 80% of your prescription.  In order to help you adjust to the level of hearing your new hearing aids will give you.  Any further fine tuning and increasing the output of the hearing aids to the full prescription will be carried out remotely during a video call with our audiologists.

Replacement or upgrade of previous hearing aids:

Where possible we still prefer you to have an in-person hearing test (which we can arrange for you).  However, if you already own and wear hearing aids then the audiogram and fitting can both  be done remotely either through your existing hearing aids, if they are connectable technology, or via your new set, if not.  In the case of replacement or upgraded new hearing aids the audiologist will set your hearing aids at the prescribed audiogram levels.  All you need to do is wait for your hearing aids to arrive and then schedule your video call with our wonderful audiologists.

Is buying your hearing aids online as good as in person?

Absolutely!  There are benefits in both systems but a fully online service can’t be beaten for convenience.  Which coupled with better service than the more traditional high street retailer makes it the obvious choice for how to buy your new or refurbished hearing aids from Hearing Aids Direct.  No need to travel and wait at the shop.  Similarly any or all minor adjustments can also be carried out within the comfort of your own home.  Audiologists available all day, every day,  with an easy to arrange ,short notice, appointment booking system and video tutorials to help you learn to care for your hearing aids and easy access to our wonderful ear and hearing aid care nurses.

Latest Hearing Aids

We stock all of the latest models from all of the leading manufacturers at the very best prices. Browse the most popular models and latest offers here.

Accessories

You’ll receive a ‘starter pack’ with your hearing aids. Anything else you need is available in the shop here.

Refurbished Hearing Aids

Be kind to our planet and you with our affordable, sustainable hearing aids. Visit our extensive range of refurbished hearing aids and accessories here.

Cleaning Supplies

It’s so important to keep your hearing aids in tip top condition. It will really extend their lifespan. Any questions head to our instructional videos here or contact for advice here.

All Major Brands Available

Hearing Aids Direct supply all models from all of the leading manufacturers. Find out a little more about them here.

Advice

We are fully independent. We don’t have any particular manufacturer affiliations so you can be confident that our amazing team will give you the very best impartial advice. To book a chat or video call, please click here.

CHOOSE  YOUR HEARING AID CONFIDENTLY

Choose your hearing aid confidently Hearing Aids Direct supply all of the major brands. Our fantastic audiologists, nurses and consultants are so knowledgeable you can be confident they will help you choose the right hearing aid for you.

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