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Customer Reviews

"I’d begun to notice that I was struggling to hear people clearly in larger social groups. Combined with my fiancee’s frustration at having to repeat herself I felt the time was right to investigate my hearing and any need possible need for hearing aids. Hearing Aids Direct were so helpful. The process was incredibly easy. Their knowledgeable, approachable staff were brilliant and instilled confidence in me at each and every step of the journey. I chose Phonak L90 hearing aids. I have found them incredibly helpful, not least the seamless Bluetooth connectivity. Being able to stream music and calls on the go is great. I was also very impressed by the remote fitting sessions. I was unsure about a bit of the functionality of the aids. Nigel tweaked my second hand hearing aids remotely during an evening session. So I didn’t need to take any time off work. I can’t recommend Hearing Aids Direct highly enough."

Mr F, Cotswolds, early 50’s.

"I had been struggling with getting used to wearing my NHS hearing aids at the point when I then lost one. Faced with a 4 month wait to see my local hearing centre and the irritation of my family at my inability to hear them I searched for an inexpensive alternative. I was so happy to find Hearing Aids Direct. I was a bit apprehensive at the thought of considering private hearing aids as my friends, who had already done so ,told me how expensive they were. I had a long chat with Zoe from Hearing Aids Direct and she helped me arrange an up to date hearing test with one of their audiologists at home. I chose a pair or refurbished hearing aids. They are a few years old and Zoe explained they were the middle level of technology but by comparison to my previous NHS aids they have been so much easier to get on with. Everything is clearer. I’ve been able to turn the TV down to ‘normal’ levels and everyone is finding it easier to talk to me. It really has been a great experience. It was helpful to do everything from the comfort of my own home or remotely via the app."

Mr H, Berkshire, early 80’s